Responsible Gaming
at f88bet

Our Commitment to Responsible Gaming

f88bet is more than an online casino and sports betting platform — it is a community built on trust, fairness, and the wellbeing of every player who signs up from Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh. We take our responsible gaming obligations seriously, not because we are required to, but because we genuinely care about the people who use our platform.

Gambling, at its best, is a form of entertainment. It is the thrill of watching a BPL match with a live bet in play, the excitement of a Pragmatic Play slot landing a bonus round, or the focus required to make the right call in a live blackjack hand. These are enjoyable experiences. However, f88bet recognises that for a small number of players, gambling can become problematic — and when that happens, we want to be the first to help.

This page outlines every responsible gaming tool available to f88bet players, explains how to access them, and provides guidance on recognising and responding to problem gambling behaviour. All tools described here are available free of charge to every registered player and can be activated at any time by contacting our support team at [email protected].

18+ Age Restriction Policy

f88bet enforces a strict minimum age policy. You must be at least 18 years old to register an account, make a deposit, place a bet, or use any feature of the f88bet platform. This policy is non-negotiable and applies to all players regardless of their location within Bangladesh.

As part of our Know Your Customer (KYC) process, we verify the age and identity of every player before allowing withdrawals and, in cases of suspected underage access, before gameplay continues. Age verification documents accepted include the Bangladesh National Identity Card (NID), a valid passport, or a driving licence. Players who cannot provide satisfactory age verification will have their accounts suspended until verification is complete.

If you are a parent or guardian and you believe that a person under 18 in your household has accessed f88bet, please contact us immediately at [email protected]. We will investigate and take appropriate action as a matter of urgency.

Recognising Problem Gambling

Problem gambling does not always announce itself clearly. It often develops gradually, with small changes in behaviour that become more significant over time. f88bet encourages all players to be honest with themselves and to watch for the following warning signs:

• Spending more money on gambling than you originally intended or can afford to lose
• Borrowing money from friends, family, or financial services (including mobile banking via bKash or Nagad) specifically to fund gambling
• Neglecting work, studies, family, or daily responsibilities because of time spent gambling
• Feeling anxious, irritable, or restless when not gambling
• Chasing losses — continuing to gamble in an attempt to recover money you have already lost
• Lying to people close to you about how much time or money you spend on gambling
• Gambling as a primary way of dealing with stress, boredom, loneliness, or emotional distress
• Making increasingly large bets in order to feel the same level of excitement
• Repeated unsuccessful efforts to reduce, control, or stop gambling

If you recognise any of these behaviours in yourself, we strongly encourage you to use one or more of the responsible gaming tools described below, and to reach out to our support team at [email protected]. Help is available, and there is no shame in asking for it.

Deposit Limits

A deposit limit allows you to set a maximum amount that you can deposit into your f88bet account over a defined period. This is one of the most effective ways to keep your gambling within a budget you are comfortable with. f88bet offers three deposit limit timeframes:

You may set a deposit limit in BDT at any amount you choose. Lowering a deposit limit takes effect immediately. Increasing or removing a deposit limit is subject to a mandatory cooling-off period as specified above, during which the existing limit remains in force. This cooling-off mechanism is intentional — it gives you time to reflect before increasing your spending cap.

Deposit limits apply across all payment methods, including bKash, Nagad, Rocket, Upay, and bank transfers. They cannot be circumvented by switching payment methods.

Loss Limits

A loss limit caps the total net losses you can sustain on the f88bet platform over a given period. If your losses reach the limit you have set, you will be unable to place further bets until the period resets. Loss limits are available on daily, weekly, and monthly timeframes, in any BDT amount you specify.

Loss limits are calculated on net losses — that is, total amounts wagered minus total winnings returned during the period. This means that a winning session works in your favour and does not count toward your loss limit. Only sessions where you finish in a deficit contribute to the limit counter.

Time-Out Feature

A time-out is a short-term break from gambling on f88bet. It is designed for players who feel they need a pause but do not require a long-term self-exclusion. During a time-out period, your account remains open but you are unable to log in, place bets, or make deposits. Any pending withdrawals will continue to be processed normally.

f88bet offers time-out periods of the following durations:

• 24 hours
• 48 hours
• 7 days
• 30 days
• 90 days

Time-out periods cannot be shortened or cancelled once activated. After the period expires, your account will automatically reactivate. If you wish to extend the time-out before it expires, contact [email protected] and we will action the extension immediately.

To activate a time-out, contact our support team at [email protected] with the subject line "Time-Out Request" and specify your preferred duration. The time-out will be applied to your account within one hour of the request being received.

Self-Exclusion

Self-exclusion is a longer-term commitment to stop gambling on f88bet. Unlike a time-out, a self-exclusion cannot be reversed during its active period. If you feel that gambling has become or is becoming a problem for you, self-exclusion is a meaningful step toward regaining control.

f88bet offers self-exclusion periods of 6 months, 1 year, 3 years, and 5 years. A permanent self-exclusion option is also available for players who wish to close their f88bet account indefinitely.

What happens during self-exclusion?

• You will be immediately locked out of your f88bet account and unable to log in
• All active bonus offers and promotions associated with your account will be cancelled
• Any balance remaining in your account will be returned to your registered payment method (bKash, Nagad, Rocket, Upay, or bank account) within 5 working days
• Your account details will be flagged to prevent re-registration attempts using the same personal information
• You will be removed from any f88bet marketing communications immediately

How to request self-exclusion

Session Reminders

It is easy to lose track of time when you are engaged in a game. Session reminders are notifications sent to your account during an active session to inform you how long you have been playing. They serve as a prompt to take a break, reflect on your session, and decide consciously whether to continue.

You can request session reminders at intervals of 30 minutes, 1 hour, or 2 hours. When the reminder fires, a notification will appear on screen during your session. The reminder does not interrupt gameplay — it simply informs you of elapsed time and invites you to consider a break.

To activate session reminders, contact [email protected] with the subject line "Session Reminder Request" and specify your preferred interval. This tool is particularly recommended for players who regularly engage in extended sessions on cricket betting markets, live dealer games, or slot titles from providers such as Pragmatic Play, Spribe, or Ezugi.

Parental Controls

f88bet is strictly an 18+ platform, but we acknowledge that shared devices in family households in Bangladesh may give younger users access to a browser or mobile device on which an adult's f88bet session is active. We strongly encourage parents and guardians to take the following steps to prevent underage access to gambling content:

• Use device-level parental controls: Both Android and iOS devices offer built-in screen time and content restriction settings that can prevent access to gambling websites and apps. Enable these via your device's Settings menu.
• Always log out after each session: Never leave an active f88bet session unattended on a shared device. Use the logout function after every session, even on mobile.
• Use a strong, private password: Ensure your f88bet password is not shared with, or discoverable by, younger members of your household.
• Use internet filtering software: Third-party parental control and content filtering tools such as Net Nanny, Qustodio, and Bark can restrict access to gambling categories across all browsers on a shared device.
• Educate young people: Open conversations with young people in your household about the risks of gambling are one of the most effective preventive measures available.

If you believe a minor has accessed your f88bet account without your permission, contact [email protected] immediately so we can review the account activity and take appropriate action.